Community Participation and Action Support

Provides support services to citizens in order to enable them to influence decisions taken by the Council and thereby leading to improved co-operation and partnership between citizens and the Council.

Core Functions

To contribute towards the well being of citizens by supporting the indigents through approved municipal policy and by providing security for vulnerable groups.
Ensure accessibility and promote governance by creating mechanisms, processes and procedures for citizen participation.

Key outcomes

Support civil society actions and initiatives by capacitating, advising, financing and referring organizations to relevant channels.
Facilitate community input in policy development, decision-making, budgeting, integrated Development Planning processes and performance management.
Co-ordinate community mobilisation by partnering with other units within the Municipality, Provincial and National departments.
Monitor compliance to all policies that are related to Unit programmes.
Advocate for programmes to address poverty whilst catering for previously disadvantaged in general and vulnerable groups in particular including women, youth, disabled, children and elderly.
Enable, strengthen and activate community structures and individuals to make meaningful participation towards improving citizens’ quality of life.

Where to find us:

Physical Address	Postal Address
3rd Floor, Pinetown Civic Centre 60 Kings Road Pinetown 3600	PO Box 49 Pinetown 3600

Tel: 031 311 6186
Fax: 031 311 6194
Email: mchunuzine@durban.gov.za